Polite helpful staff, clean, central, comfortable

The loo/bathroom had a curtain separating it from the bedroom

The questions posed above do not allow for consolidated and constructive feedback and can be misleading. Please consider the feedback below as more relevant and important. The only positive feedback I can provide on the Al Marrakesh Guest House is that the bed was comfortable in the room we occupied.

The questions posed above do not allow for consolidated and constructive feedback and can be misleading. Please consider the feedback below as more relevant and important. The photographs on the website are misleading as they make the rooms appear much larger than they are. The facilities in the room we occupied were poor. The room was small, there was nowhere to place bags or unpack anything. There is only one window in the room, making it extremely stuffy. The bathroom did not have a door on it, rather a shabby curtain. The shower was in the bath, but there was not shower curtain therefore everytime you showered, the bathroom floor was drenched. The bathroom basin leaked. The shower mat was not replaced with a dry one and had been left on the floor in the wet state as it had to be used to mop up the shower water. The fresh milk was not replaced after the first day. I would not recommend Al Marrakesh Guest House to other travellers and I do not think that it it is value for what you pay. There are a number of other guest houses I have stayed in that provide far better facilities.

Welcoming and friendly staff always happy to help.

Location was a little remote from Durban where I was attending a wedding. Not the fault of the hotel.

The staff went the extra mile and made us feel welcome and were constantly friendly.

The ocean

We were asked for the balance of our accommodation upon arrival which we found rude and un-professional. Manager was not even there to welcome us. Aircon leakage which left a massive puddle outside our front door every day. Sewage came out of the bath tub when toilet was flushed. Milk was not refilled. Clean cups were not replaced. Bath was dirty upon arrival. Dustbins were not emptied. We were asked to move our car in early hours of the morning due to poor parking arrangements (this was after we were told out parking was secured) Over priced breakfast. We were not the only ones that complained about our accommodation and will not recommend this venue to anyone! We find it very unprofessional to recommend such slack and unpleasant accommodation. We would like to request the registration number of al marrakesh, as we going to see if they are listed with the hotel board so that we can arrange a full overview and inspection of this venue.